Readiness Systems, LLC
Website Privacy Policy

Last updated on January 2021

Readiness Systems, LLC (“Readiness Systems,” “we”, “our,” or “us”), is the owner and provider of the, and websites (the “Websites”).  The Websites and the services, tools, information, and content provided on and through the Websites are referred to collectively as the “Service.”  We take the privacy of your personal information very seriously  We have created this Privacy Policy to inform you about our how we treat various pieces of personal information you provide when you visit our Websites or use the Service.  By using the Websites, you agree to the terms of this Privacy Policy, and you consent to our collection, use, and sharing of your information as described herein.  If you work for or own a business, you consent to this Privacy Policy on behalf of that business, and you represent that you are authorized by that business to consent to this Privacy Policy on its behalf. When we use the words “you” or “your” in this Privacy Policy we refer both to you, individually, and the company you may work for or own.

We use commercially reasonable safeguards to help keep the information collected through the Websites secure.  For example, we encrypt personal information when it is transmitted over wireless networks, and we take reasonable steps (such as requesting a unique password) to verify your identity before granting access to your user account.  However, we cannot ensure the security of any information you transmit to us or guarantee that information collected through the Websites may not be accessed, disclosed, altered, or destroyed.


We collect the following types of information:

Information you or the business you represent provides us directly:

  • Your name, telephone number, e-mail address, and employer information, when you  register for access to certain services and content on the Websites.
  • Information your business or employer has provided to us to enable us to provide you with access to the Service (such as your email address or name).
  • Information you provide to us when you use the Service (e.g., information about your business’s AED devices when you use AED Sentinel).
  • Information you provide to us about preferences (e.g., if you want to receive e-mail alerts about certain topics that may interest your).
  • Communications between you and us.  For example, we may send you Service-related emails (e.g., account verification, changes/updates to features of the Service, technical and security notices). Note that you may not opt out of Service-related e-mails.

Analytics information:

  • We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service.

Your usage history and log file information:

  • Log file information is automatically reported by your browser each time you make a request to visit a page on our Websites.  It can also be provided when the content of the page is downloaded to your browser or device.
  • When you use our Service, our servers may automatically record certain log file information, including your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to our users which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.

Device identifiers:

  • When you use a computer or a mobile device like a tablet or phone to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your device, which uniquely identify your device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by the Service.
  • A device identifier may deliver information to us or to a third party partner about how you browse and use the Service and may help us or others provide reports or personalized content and ads. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.


We may use your personal information (including without limitation the information associated with your account and your usage history) for the purpose of providing the Service to you, and also to customize your experience and provide personalized content and information to you, which could include ads or other forms of marketing, and to identify patterns and trends of use.  Financial information is used only to process payment for a subscription to paid-for content on our Websites.  We may also use your personal information to provide, improve, test, and monitor the effectiveness of the Websites and to diagnose or fix technology problems.  We may also use cookies to keep track of your identity for the purpose of saving your logged-in state so that you do not have to log in each time you access the Service.


Our General Policy:

We may share or exchange your name, title and position, name of employer, and contact information (business telephone number, business address, and email address) with third parties who offer products and services related to AEDs, first aid, emergency response, and workplace health, safety, and wellness for the purpose of their contacting you to let you know about such products and services and special offers you may be interested in.  You may opt out of such sharing of your information by following the Opt-Out Procedures, below.

We may have third parties perform services on our behalf, such as data processing, marketing, analytics, credit card processing, etc. These third parties have access to your personal information only as needed to perform their services for us and are contractually obligated to maintain the confidentiality and security of your personal information.

We use industry accepted data collection and encryption methodologies in an attempt to insure the secure collection and transmission of sensitive user information. While we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

Information that is Publicly Visible to Other Users:

When you post to the discussion forum, comment on a blog post, or otherwise submit or post content to the interactive sections of the Website, certain information you provide to us for your user profile (e.g., name, title, employer, and profile picture) may be associated with your post and may be publicly visible to other users of the Website.

What happens in the event of a change of control:

We may transfer part or all of your information in the case of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets or stock.

Instances where we may be required to share your information:We will disclose your information where required to do so by law or by judicial process or if we reasonably believe that such action is necessary to:

  • comply with the law and the reasonable requests of law enforcement
  • enforce this Privacy Policy, our website Terms of Use, or any other agreements between you and us
  • protect the security or integrity of our Service
  • exercise or protect the rights, property, or personal safety of us, our users, or others


Our Service may contain links to other websites.  We are not responsible for the privacy practices, security practices or the content of such third party websites.  Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies.


Your information collected through the Service may be stored and processed in the United States or any other country in which we maintain facilities or in which our affiliates or service providers maintain facilities.  We may transfer information that we collect about you, including personally identifiable information, across borders and from your country or jurisdiction to other countries or jurisdictions around the world.  Please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.  We use commercially reasonable safeguards to help keep the information collected through the Service secure.  However, we cannot ensure the security of any information you transmit to us or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.


When you purchase products, services, or a subscription to paid-for content on or through the Websites, your payment will be processed by Stripe (, a third party payment processor.  The financial and other information (e.g., credit card information) you provide will be collected and stored by this third party payment processor, not by us, and its use will be governed by their terms of service and privacy policy.  If we receive any information from a third party payment processor regarding your account or personal information, we will use it only for the purposes of fulfilling your purchase and facilitating automatic renewal of any subscription-based services you have purchased.


To opt out of having your contact information exchanged with third parties, send an email to us at or postal mail at the address listed in “How to Contact Us” below.

In your letter or email, make sure to give us your:

  • Full Name
  • Employer Name
  • Login ID or email address associated with your account
  • Indication that you do not wish to have your membership information exchanged with other organizations, and/or other instructions.

In order for us to honor your opt out request, it must be legible, complete, accurate, and contain information that is identical to our records regarding your account.


If you provide us with your email address, we may use your email address to contact you regarding your account.  For example, if you forget your password, we may send instructions for resetting your password to your email address.  We may send marketing emails to your email address.  However, you may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of each marketing email.  Once we receive your unsubscribe request, please allow 72 hours for us to comply with it.  Please note that we may not include unsubscribe information in non-marketing emails (i.e., emails concerning your account, emails welcoming you to the service and providing usage tips, emails to help you reset your password, etc.).


If you are a registered user of the Websites, you can view or make changes to the information associated with your account by logging into your account and updating your profile and account settings.  You can also request a copy of the personal information associated with your account or provide us with corrections by contacting us using one of the methods described under “Contact Us” below.


Following termination or deactivation of your account, we may retain your information for a commercially reasonable time for backup, archival, and/or audit purposes.  If you have any questions about termination or deactivation of your account, please contact us directly at


If you have any questions about this Privacy Policy or the Service, please contact us by email at or by regular mail at:

Attn: Privacy Manager
Readiness Systems, LLC
19215 SE 34th St., #106-236
Camas, WA 98607


We may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of the Website after any modification to this Privacy Policy will constitute your acceptance of such modification.  We may, in our sole discretion, require you to confirm your consent to this Privacy Policy and any changes or updates from time to time as a condition to your continued access to certain content on the Website.

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